Privacy Policy

This Privacy Policy sets out how SRE Material Handling Equipment Pvt Ltd ("SRE", "we", "us", or "our") uses and protects any information that you give us when you use this website (sremhepvtltd.com) or interact with our sales and technical support channels.

SRE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

When you submit an equipment inquiry, request a quotation, apply for distributorship, or contact our technical support team, we may collect the following information:

• Contact Person Name and Job Title
• Company / Enterprise Name and GST Number
• Contact Information including Email Address, Mobile Number, and Office Phone
• Demographic Information such as Delivery Pincode, City, and State
• Technical Equipment Requirements (load capacities, lifting height, facility dimensions)

We require this information to understand your operational needs and provide you with a high-precision quotation and engineering solution, and in particular for:

• Generating accurate factory quotations and engineering drawings for requested equipment.
• Coordinating logistics, freight dispatch, and factory-certified commissioning at your site.
• Internal record keeping, warranty registration, and routine maintenance scheduling.
• Sending periodic updates on new equipment releases, technical bulletins, or promotional factory offers.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file helps analyze web traffic or lets you know when you visit a particular page. We use traffic log cookies to identify which pages are being used to help us analyze data about webpage traffic and improve our website in order to tailor it to industrial client needs.

If you have any questions or concerns regarding this privacy policy or our data practices, please write to our Compliance Officer at: